Privacy Policy

Diamrose (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and visitors (“you” or “your”). This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding your information. By using our website www.diamrose.com.au, you agree to the terms of this Privacy Policy.

Information We Collect: We collect personal information, such as your name, address, email address, and phone number when you create an account or place an order with us. We also collect payment information, such as your credit card number and billing address. When you browse our website, we also collect information about your device, including your IP address, browser type, and operating system.The information we collect is only used for the purpose of providing you service or as required by law.

How We Use Your Information: We use your information to fulfil your orders and provide customer support. We may also use your information to send you promotional emails, updates on new products and services, and other marketing communications.

Sharing Your Information: We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share your information with our service providers, such as shipping carriers and payment processors, to fulfil your orders and process payments.At Diamrose, we gather and use personal information exclusively for the reasons given to us or as required by law.

Data Security: We use industry-standard security and take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

Access to Personal Information: You may access and update your personal information in our possession. However, in certain situations, we may decline access to protect the privacy of others or comply with confidentiality obligations imposed by government regulations. As a rule, customers who have made a purchase through our online store will be able to view and update the information we have on file about them; subject to any legal or ethical obligations to retain the data.

Cookies: We use cookies to personalise e your experience on our website and to improve our website's performance. A cookie is a small data file stored on your device that helps us remember your preferences and settings. You can choose to disable cookies in your browser settings, but some features of our website may not function correctly without them.

Changes to This Privacy Policy: We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website and updating the effective date at the top of this page.

This privacy policy is effective as of 30 January 2023